Delivery and Returns

Delivery

We aim to despatch all items within 1-3 business days of your order being placed. We currently offer delivery by Royal Mail 1st and 2nd class. For larger orders we may upgrade your shipping to a tracked service, were possible the tracking information will be provided once your order has been despatched. 

Returns

Please note that all personalised items are made to order, returns will only be accepted if the item arrives damaged or faulty. In the unlikely event this occurs, please get in touch with us as we may be able to dispatch a free of charge replacement the next day.

We cannot be held responsible for errors in your communication regarding your requested personalisation. Please ensure these details are correct before submitting.